FAQ - Frequently Asked Questions
To see the answers to some of our most frequently asked questions please click the + icon next to the question you are interested about.
Is there a place available for my child at your nursery?
Please contact us for information regarding places. You can contact each individual nursery by calling their number (located here) or you may call our main enquiries number listed in the menu at the top of the page.
Where can i find information about your nursery?
You can find information about our individual settings on their own pages on our website, if you don't know which setting is your local setting then please click here. Alternatively you could download our brochure.
What is your Ofsted grading?
To see our most recent Ofsted inspection grades, a selection of quotes from the report and to download the report in full please select the nursery from our list of settings.
What sessions do you offer?
Our paid sessions:
Am or Pm session – 7.30am to 1pm and 1pm to 6pm
Full day – 7.30am to 6pm
Contact the nursery of your choice to enquire about prices.
Our free sessions:
We cater for different sessions in some of our settings so please contact your local setting for information on what free sessions we offer there.
A typical arrangement is one 3 hour session 5 times a week but this may vary from setting to setting.
The prices depend on your individual setting, your particular sessions and whether you are entitled to any funding. It is best you get in touch with us and we can discuss your exact needs.
Am I entitled to grant funding?
All children aged 3+ are entitled to the nursery education grant funding. This means you are able to take a free place for 15 hours a week with us or you may elect to deduct the free entitlement to any nursery fees owed for sessions. This entitlement increases to 30 hours from September 2017 for families who qualify. Contact one of our nurseries for full information on this to see if you will qualify. Hurry these hours are in great demand!
Children over 2 years may be eligible but you must meet the criteria. You must be earning under £16,000 a year and claiming tax credits or income support. There may also be other special criteria that means you might be eligible so please see your nursery manager for further details.
When will me child be entitled to grant funding?
Children aged 3 years: Your child must have turned 3 before the start of a term. If your child turns 3 in the middle of a term then you will only be able to claim the grant funding for the following term. For example if your child turns 2 or 3 in November then you would be eligible for the funding as of January (the start of the spring term).
Children ages 2 years: If you meet the criteria for claiming the 2 year old grant, you will be able to claim a funded place at any time. Please see your manager for further details.
What age groups do you cater to?
Children aged from birth to five years of age are welcome at all our settings besides the following:
At Fitton Hill we operate a term-time-only, free-place nursery and so the children in this setting are between the ages of 2 and 5.
What qualifications do your staff posess?
Managers and senior staff have a mixture of qualifications, in our employ we have qualified teachers (PGCE, QTS), those with higher education degrees (BAHons Early Years eg.) and various Advanced Apprenticeship qualifications such as Level 3, 4, 5 and 6.
Our nursery staff are most commonly qualified up to NVQ Level 3 and have Pediatric First Aid qualifications, although there are many of our staff with higher qualifications also. We employ a number of Level 2 qualified members of staff, most of whom are also undertaking their Level 3 Advanced Apprenticeship with us.
We also offer Apprenticeships for school leavers and unqualified staff members who wish to undertake a new career in childcare.
Are all staff qualified in Fist-Aid?
Yes, as of September 1st 2016 all staff must hold an in-date first aid certificate. We train our own staff in first aid and it is shown on our ID badges. New staff members access the training as soon as possible after starting with us if they do not already possess an in-date first aid certificate.
If you pay full fees for a place at Brighter Beginnings then all meal prices are included. If you are eligible for grant-funding then meals are charged separately. We have a number of different options for meal prices dependent on your own personal circumstances and which sessions you undertake with us.
What kind of meals can we expect?
As part of our duty of care to children we provide healthy lunches and dinners using fresh ingredients including fruit and veg every day.
Our catering team will make special arrangements if your child has special dietary requirements.
There is a uniform available for children. This is not compulsory, but we feel it can really help children to become school-ready. We have a cardigan, a jumper and a polo shirt for sale. Please contact your setting for further details.
What are your opening hours?
We open from 7.30am to 6pm Monday to Friday. Some of our term-time-only settings have different opening hours due to the 15 hours per week limit on places. Please see your own nursery page for the opening hours of your setting.
Do you take on apprentices?
Yes, we operate a large childcare specific training centre. This training centre will recruit apprentices and may place them either in our company directly or in an external provider. We train apprentices for many local providers in the Greater Manchester area. Please see our page on apprenticeships to make an application.
Do you have any job vacancies?
We are always looking for talented staff members with NVQ Level 3 in childcare or above. We also sometimes have other positions available such as domestic cleaner or kitchen assistant.
Please go to our jobs page and fill out the form.