Frequently Asked Questions

Please see below and click the question you would like answered. If there is a question you think we should have on this section then please do not hesitate to contact us and we will add it for other parents.

Please contact us for information regarding places. You can contact each individual nursery by calling their number (located here) or you may call our main enquiries number listed in the menu at the top of the page.

All our Ofsted reports are available to download on our website here. As some of our nurseries are still new, we are still waiting for our first Ofsted visit so please watch this space!

You can download and read our Ofsted reports here.

Our paid sessions:

  • Am or Pm session – 7.30am to 1pm and 1pm to 6pm (Prices may vary on drop off and pick-up times)
  • Full day – 7.30am to 6pm (Prices may vary as above)

Contact the nursery of your choice to enquire about prices.

Our free sessions:

  • We cater for different sessions in some of our settings so please contact your local setting for information on what free sessions we offer there.
  • A typical arrangement is one 3 hour session 5 times a week but this may vary from setting to setting.

The prices depend on your individual setting, your sessions, the time you require to drop off and pick up and whether you are entitled to any funding. It is best you get in touch with us and we can discuss your exact needs.

All children aged 3+ are entitled to the nursery education grant funding. This means you are able to take a free place for 15 hours a week with us or reduced fees for longer hours. This entitlement increases to 30 hours from September 2017 for families who qualify. Contact one of our nurseries for full information on this to see if you will qualify. Hurry these hours are in great demand!

Children over 2 years may be eligible but you must meet the criteria. You must be earning under £16,000 a year and claiming tax credits or income support. There may also be other special criteria that means you might be eligible so please see your nursery manager for further details.

Children aged 3 years: Your child must have turned 3 before the start of a term. If your child turns 3 in the middle of a term then you will only be able to claim the grant funding for the following term. For example if your child turns 2 or 3 in November then you would be eligible for the funding as of January (the start of the spring term).

Children ages 2 years: If you meet the criteria for claiming the 2 year old grant, you will be able to claim a funded place at any time. Please see your manager for further details.

Brighter Minds Nursery School caters for children ages 2-5 years.

Fitton Hill caters for children over 2, 3 and 4 year-olds during term time only

All our other settings cater for children from 4 months to 5 years.

1 to 3 for under twos

1 to 4 for 2 to 3 year olds

1 to 8 for 3+ year olds

1 to 13 (as in schools) for 3 + where there is a teacher

Most of our managers are graduates with Early Years degrees. Others have level 5 qualifications in leadership and management.


All other staff are level 3 qualified or above or are completing apprenticeships at either level 2 or level 3. We have a number of qualified teachers in our settings

Yes, as of September 1st 2016 all staff must hold an in-date first aid certificate. We train our own staff in first aid and it is shown on our ID badges. New staff members access the training as soon as possible after starting with us if they do not already possess an in-date first aid certificate.

Meals are only provided for paid places. 

As part of our duty of care to children we provide healthy cooked lunches and dinners using fresh ingredients and fruit and veg every day.

Our catering team will make special arrangements if your child has special dietary requirements.

There is a uniform available for children. This is not compulsory, but we feel it can really help children to become school-ready. We have a cardigan, a jumper and a polo shirt for sale. Please contact your setting for further details.

We open from 7.30am to 6pm Monday to Friday. Some of our term-time-only settings have different opening hours due to the 15 hours per week limit on places

Yes, we operate a large childcare specific training centre called Brighter Horizons. This training school will recruit apprentices and may place them either in our company directly or in an external provider. We train apprentices for many local providers in the Greater Manchester area. Please see our page on apprenticeships to make an application.

We are always looking for talented staff members with NVQ Level 3 in childcare. We also sometimes have other positions available such as domestic cleaner or kitchen assistant.

Please go to our jobs page and fill out the form.